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Hotel maintenance and operations guides

Practical, copyable guides for the people who keep a hotel running: chief engineers, general managers, housekeeping heads and front office managers. Every one works with a spreadsheet and a notebook, with or without Turndown.

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Guides for hotel teams

These guides are written for the work itself: what to check, how often, who owns it, and how to stop it slipping. They are specific to hotels, with rooms, guests and arrivals in mind, and they point to the manufacturers, codes and public health sources that should have the final word on safety. Start with the preventive maintenance checklist if you are building a program from scratch, or the weekly backlog review if the list you have keeps growing.

Questions

Do I need Turndown to use these guides?

No. Every checklist, template and routine works with a spreadsheet, a log book or whatever maintenance system you already use. Where Turndown does part of the work automatically, the guide says so once and moves on.

Can I copy the checklists and templates?

Yes. They are written to be copied into your own spreadsheet, log book or maintenance system and adapted to your property. Change the intervals, owners and limits to fit your building, your team and your local codes.

Who are these guides for?

Independent hotels, boutique hotels, resorts and villa collections, roughly 20 to 150 rooms, where a small team covers engineering, housekeeping and the front desk. Larger hotels will find most of it applies too.

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A full hotel with a team and a week of work in it. Change anything you like: it resets every night.

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