Hotel maintenance software compared

Twelve products an independent hotel is likely to look at, compared only on what each vendor says on its own website: who it is built for, how it is priced, how you can try it, and which PMS it names. No scores and no opinions. Every fact links to its source.

How to read this comparison

Every fact below comes from the vendor's own website, checked on November 3, 2026. Where a vendor does not publish something, the table says so. That is not a criticism: many hotel software companies price by quote because every property is different. Prices change, so confirm them with the vendor before you budget.

We make Turndown, so we have an interest. We have kept the facts about other products to what they say themselves, and the detail pages include a section on when another product is the better choice.

Who it is for and how it is priced

ProductBuilt for, in its own wordsPricing it publishesTrial or free plan
TurndownIndependent hotels, boutique hotels, resorts and villa collections, roughly 20 to 150 rooms$299 per property per month, unlimited users, month to month, no setup fee14-day trial, no card
QuoreHotel operations: front desk, engineering, housekeeping and managementAverage of $171 per month, set by room count and brand or management company. 1-year agreement, then month to month. Unlimited usersNot mentioned on its pricing page
HotSOSAmadeus hotel service optimization: service orders, preventive maintenance orders, guest delivery ordersNot published. Demo on requestNot mentioned
FlexkeepingLarge hotel groups, independent hotels and resorts. Part of Mews since 2025Not published. Monthly fee by number of rooms, plus a one-time setup and onboarding feeNot mentioned. Demo on request
hotelkitHospitality businesses of all sizesNot published. One-time setup fee by room count, plus a monthly license, billed quarterly in advance30-day free trial
HelloShiftHotels of all sizesPer room per month, from $1.25 (billed annually) or $1.75 (monthly) to $4.00 or $5.60 by plan. 40-room minimum. No setup fee, no per-user seats14 days, no card
OptiiHoteliers, from one property to a portfolioNot published. Demo on requestNot mentioned
ALICEManagement companies scaling across multiple properties (an Actabl product)Not published. Demo on requestNot mentioned
UpKeepMaintenance teams in many industries, with hospitality listedEssential $24 and Premium $55 per user per month. Professional and Enterprise by quote. Requester and view-only users freeFree trial, no card. Length not stated
MaintainXMaintenance teams in many industries, with a hospitality pageEssential $20 per user per month billed annually or $25 monthly. Premium $65 or $75. Requester accounts freeFree plan with limits
LimbleMaintenance teams in many industries, with a hospitality pageNo prices on its pricing page. A price calculator per planNot mentioned
FiixMaintenance teams, mainly industrialBasic $45 and Professional $75 per user per month, monthly or annualFree plan with limited users

Apps and PMS connections

ProductPhonesPMS connections it names
TurndownRuns in the phone's browser and can be added to the home screen. No app-store appCloudbeds, Mews, Apaleo. A CSV export from any other PMS
QuoreiOS and Android appsChoiceADVANTAGE, IHG Concerto, HotelKey, SkyTouch-HOS
HotSOSNot stated on its product pageNone named on its product page
FlexkeepingiPhone and Android appMews, Cloudbeds, RMS Cloud, Apaleo, Shiji, Oracle OPERA
hotelkitiOS and Android apps, and any browserIts integrations page lists Mews, apaleo, OPERA Cloud, OPERA on Premise, Protel, SIHOT, Stayntouch, Guestline and others
HelloShiftNot stated on the pages checked38 named, including Oracle OPERA, Cloudbeds, Mews, Little Hotelier, WebRezPro and roommaster
OptiiNot stated on its maintenance pageNone named on its maintenance page
ALICEDescribed as mobile-first. No app namedNone named for ALICE
UpKeepApp Store and Google PlayNone named on the pages checked
MaintainXApp Store and Google PlayNone named on its hospitality page
LimbleWeb, iOS and AndroidIts hospitality page says it has no direct integration with Oracle OPERA or Mews
FiixMobile app that works without a connectionNone named on the pages checked

A PMS connection matters more in a hotel than almost anywhere else. It is what lets maintenance software know which rooms are occupied, who arrives today and which room a guest request came from. If your PMS is not named, ask the vendor how the connection works before you sign, and whether room status goes back to the PMS or only comes in.

Three kinds of product

The twelve products fall into three groups, and the group usually matters more than the brand.

  • Hotel operations platformsQuore, HotSOS, Flexkeeping, hotelkit, HelloShift, Optii and ALICE cover several departments: maintenance, housekeeping, guest requests and team communication. Most are sold through a demo, priced by rooms or by quote, and many connect to brand or enterprise PMSs.
  • General maintenance software (CMMS)UpKeep, MaintainX, Limble and Fiix are built for any building or plant. They are strong on work orders, preventive maintenance, assets and parts. They are priced per user, and the ones we checked name no hotel PMS connection. More on CMMS for hotels.
  • Hotel maintenance software for independent propertiesTurndown is maintenance first, with the hotel layer built in: rooms, arrivals, rooms held out of order while a repair is open, guest requests from a QR code in each room, and a weekly backlog review sent automatically every Monday. One published price, a self-serve setup and no contract.

How to choose

  1. Start with your PMS. Cross off anything that does not name it, unless you are happy to work from a CSV export or with no connection at all.
  2. Count who needs a login. Engineers, housekeepers, the front desk and the night auditor all report problems. With per-user pricing, check whether people who only report can use free requester accounts.
  3. Read the contract terms. Look for setup fees, minimum terms and how billing works. Ask how you get your data out if you leave.
  4. Try it with your own hotel. A demo shows the product at its best. A trial with your rooms, your equipment and a week of real jobs shows whether your team will use it.
  5. Check what happens to the backlog. Every tool collects jobs. Ask how overdue work gets noticed and decided on, week after week.

Turndown's price and terms are on the pricing section, and the product page shows what it does.

Sources

All pages checked on November 3, 2026.

Spotted something out of date? Email hello@turndownhq.com with a link to the vendor page, and the table will be updated.

Questions

What is the best hotel maintenance software for an independent hotel?

The one that connects to your PMS, fits how many people need a login, and that your team will actually open on their phones. Shortlist two or three products that name your PMS, try each one with your own rooms and a week of real jobs, and check the contract terms before you commit.

How much does hotel maintenance software cost?

Pricing models differ. Some vendors charge per user per month, some per room per month, some a flat fee per property, and several only quote after a demo. From the published prices on this page, a small team can pay anything from nothing on a limited free plan to several hundred dollars a month.

Which hotel maintenance software has a free trial?

On the pages we checked, Turndown and HelloShift offer 14-day trials with no card, hotelkit offers a 30-day free trial, UpKeep offers a free trial, and MaintainX and Fiix have free plans with limits. Quore, HotSOS, Flexkeeping, Optii and ALICE point you to a demo or a sales contact.

Is a general CMMS good enough for a hotel?

It can be, especially for a portfolio of different building types or a team that needs heavy inventory control. What a general CMMS usually lacks is the hotel layer: rooms, occupancy, out of order holds tied to repairs, and room status from the PMS. The comparison of CMMS tools for hotels covers this in detail.

See it in the demo hotel.

A full hotel with a team and a week of work in it. Change anything you like: it resets every night.